Contract incorrectly loaded in system

Roughly 2 months ago i migrated from my MTN package to a new package that included Minutes, SMS's, and data monthly. In addition to this the package enabled me to top up once i had used up the alloted Minutes or data. 2 months has passed and i have not once received any data or sms's and yet im being charged the full contract amount. I have called 808 a number of times and besides getting cut off every 2nd call, they say the problem lays at the store as the individual who assisted me didn't load my contract onto the system correctly. The help center went on to say that i need to get a copy of my contract and send it to them, however when i did the migration i never received a contract copy and the consultant who assisted me at the branch to do the migration didn't give me anything.<br> <br> I have been to MTN Cape Road a number of times, and still this issue isn't resolved. I would like this issue to be resolved ASAP or alternatively my contract canceled. Could someone please call me to assist (Ref No: ***)<br> <br> Thanks