RK
Russell K
1 reviews | Active since Nov 2012
17 Jul 2015, 13:42
Contract incorrectly billed AGAIN!!!!!
Not for the first time on the current contract, my billing is once again incorrect. My contract is for R149 and you have decided to bill me for the last 2 months at R159. <br> <br> please explain how this potentially ********** activity occurs and correct immediately. I will also expect you to be removing my debit order so that you cannot dip into my bank account as you feel you would like to...not for the first time.<br> <br> Cell: ***
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MTN South Africa's replyOfficial
22 Jul 2015, 16:30Hello russk,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
A request has been logged to the relevant team to investigate the matter (reference REQ:***).
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
A request has been logged to the relevant team to investigate the matter (reference REQ:***).
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply22 Jul 2015, 16:30
Official
Hello russk,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
A request has been logged to the relevant team to investigate the matter (reference REQ:***).
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
A request has been logged to the relevant team to investigate the matter (reference REQ:***).
Regards
Mary
REQ:***
Best regards,