Contract for Data
So I visit MTN in sandton to open a contract for voice and data. U get a package for R199. I was asked to bring documents which I did. In the process the system rejects my application and mentions something that I DO NOT AFFORD the Contract. I ask this consultant to change it to the one for R89. Still! HOW SO???? Remember I used to have a with MTN paying R500. Now I cannot affort a contract dor R89? Come on guys!
I want to know what criteria was used in my application to get to a conlusion that I cannot a contract of R89.00. Not R89K. NO! EIGHTY NINE RAND
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
21 Sept 2017, 23:23Thank you for your post.
We apologize for any inconvenience incurred.
The credit score is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow.
We have sent the complaint to the MTN Direct department to see if they can assist you with a contract the contact details ***.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply21 Sept 2017, 23:23
Official
Thank you for your post.
We apologize for any inconvenience incurred.
The credit score is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow.
We have sent the complaint to the MTN Direct department to see if they can assist you with a contract the contact details ***.
Kind Regards,
Alice van der Merwe
Best regards,