SN
Sydney N

1 reviews | Active since Jun 2015

05 Jun 2015, 09:33

Contract Expired now they refuse to cancel

After our contract ***) expired MTN advised us to pay R 808 to cancel the subscription. And now when we go into the branch to get more information they refuse to help us Saying that they are on strike and just pulling up there shoulders. We have been with MTN for years and there billing has become so expensive and they bill you for anything they seem fit. <br> <br> Please help we want to cancel our subscription and go on with our lives.

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Jun 2015, 10:23
Official
Hello Disappointed Syd,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards
MTN Service Provider
REQ:***