LS
LYNDEL S

1 reviews | Active since Jul 2016

22 Jul 2016, 14:33

CONTRACT EXPIRED, NOTICE FOR TERMINATION GIVEN, MONEY STIL BEING DEDUCTED FROM MY ACCOUNT.

<p>MY MTN MOBILE CONTRACT EXPIRED END OF APRIL. I HAD GIVEN A MONTH NOTICE TO TERMINATE MY CONTRACT ONCE MY CONTRACT IS OVER AND TO MOVE MY MOBILE ONTO THE PRE PAID SERVICE. HOWEVER EVERY MONTH FROM APRIL , MTN STIL DEDUCTS MONEY FROM MY ACCOUNT EVENTHOUGH MY CONTRACT IS OVER. I HAD CONTACTED THE PERSON I SENT MY FORMS TO AND HE SAID THAT THE MTN DEPARTMENT THAT WAS SUPPOSE TO TERMANATE MY CONTRACT DID NOT PROCESS MY FORMS AND THEY WILL RE-IMBURSE ME. MTN HAS DEDUCTED MONEY FROM MY ACCOUNT FROM APRL, MAY , JUNE AND I HAVE NOW NOT RECEIVED ANY RE-IMBUR*****T FOR 3 MONTHS OF ******* DEDUCTIONS. I HAVE CONTACTED THE MANAGER AT MTN NORTHGATE AND MALL OF AFRICA, THEY HAVE NOT FOLLOWED THROUGH WITH THEIR PROMISE TO RESOLVE THIS ISSUE, ITS BEEN 3 MONTHS NOW AND IM EXTREMELY INFURIATED. HOW MANY PEOPLE ARE THEY DOING THIS TO , DEDUCTING MONEY FROM THEIR ACCOUNT AFTER THEIR COTNRACTS ARE OVER AND THEY HAVE GIVEN NOTICE TO TERMINATE THEIR ACCOUNT.</p>

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