lS
lucille S
1 reviews | Active since Aug 2013
06 Jan 2016, 06:50
Contract expired - MTN still deduct, dont cancel
i am struggling the last 4 months to cancel a data contract of R92. send mail to 4 staff members, they gave my mail a read but never reply and every month the debit order still go off.<br> <br> i know MTN got problems but this is not going to save their problems.<br> <br> can somebody just cancel my contract and refund me the money.
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MTN South Africa's replyOfficial
07 Jan 2016, 12:44Hello lucille1975,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply07 Jan 2016, 12:44
Official
Hello lucille1975,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***