MP
Mpho P
1 reviews | Active since Oct 2012
14 Jul 2015, 10:24
CONTRACT EXPIRED
Fellow South Africans, can anyone assist. My contract with MTN has expired. I have tried to contact them in order to change my account to prepaid, but I can't get hold of them on 808. The line just drops. It is three months now. My phone is no longer working and they are busy sending airtime every month.
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MTN South Africa's replyOfficial
24 Jul 2015, 10:43Hello makgaphe,
Thank you for bring this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please give us a call after the debit day so that we can be able to migrate your number to pre-paid.
Regards
Lorraine
Thank you for bring this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please give us a call after the debit day so that we can be able to migrate your number to pre-paid.
Regards
Lorraine
Best regards,
MTN South Africa's reply24 Jul 2015, 10:43
Official
Hello makgaphe,
Thank you for bring this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please give us a call after the debit day so that we can be able to migrate your number to pre-paid.
Regards
Lorraine
Thank you for bring this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please give us a call after the debit day so that we can be able to migrate your number to pre-paid.
Regards
Lorraine
Best regards,