nS
noni S
1 reviews | Active since Feb 2013
30 Jun 2015, 14:54
CONTRACT EXPIRED
Account Number : A***<br> <br> I had a contract with MTN for 2years for a laptop and data bundles, was paying R300.00 per month, when it expired in April 2015, i phone them just to make sure that my account is cancelled, but they offer a service for data bundle but i told them i dont want anything, <br> <br> For the last two months my account is being debited for what?? i have no idea, but i manage to reverse all the transcation monthly.<br> <br> please cancel my contract with immediate effects.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jul 2015, 14:44Hello Shezi01,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that the contract has been cancelled and migrated to prepaid.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times. It is certainly not our intention to dissatisfy our customers.
Kind Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that the contract has been cancelled and migrated to prepaid.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times. It is certainly not our intention to dissatisfy our customers.
Kind Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply08 Jul 2015, 14:44
Official
Hello Shezi01,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that the contract has been cancelled and migrated to prepaid.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times. It is certainly not our intention to dissatisfy our customers.
Kind Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that the contract has been cancelled and migrated to prepaid.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times. It is certainly not our intention to dissatisfy our customers.
Kind Regards,
Peggy
REQ:***
Best regards,