1 reviews | Active since Nov 2017
Contract data minutes isdue
3 calls and over 2 hours spent asking and references and promises to still not having my contract data air time or sms allocated. More than 48 hours and what " I apologise" but have no answers. SHOCKING.
Good day Joelette,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to the feedback and the records you have been provisioned for Data, Minutes and SMS's. Your current balance is 05:15:33 Anytime Minutes, 1.79 GB data and 532 SMS's.
Should this not be the case. Please write back to us and please be detailed on your concerns.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Joelette,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to the feedback and the records you have been provisioned for Data, Minutes and SMS's. Your current balance is 05:15:33 Anytime Minutes, 1.79 GB data and 532 SMS's.
Should this not be the case. Please write back to us and please be detailed on your concerns.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,