Contract Credit

I currently have a MTN contact but I live outside of RSA. When I visit RSA which is every 3 - 6 months I use the simcard. When I got back to RSA yesterday 14/09 I had no credit available, when I called to enquire I was informed that I depleted the credit while I was outside the country. After 4 calls to 808 I was finally sent a usage report. Some of the numbers on that list are numbers that I do not recognize while other numbers I havent called since my holiday in RSA in April. The last call on the list was made as recent as the 07th of September. I am sure that I would remember removing my Local sim from My phone to replace with my RSA sim to make one call and then repeat the process.

Despite explaining to everyone on numerous occasions that I have been in Ghana since the beginning of May and that it is impossible for these calls to have been made without my knowledge as I am in possession of my sim nothing has been done to assist!

It is pretty simple, the simcard is removed from my phone before I land in Ghana, replaced with my local sim to ensure that I can call my driver when I get to the airport! That sim is then left there until I visit RSA! Why would I go through the effort of calling 808 6 times and to then send a lengthy complaint about the situation if this was not the case.

Something is not adding up!