JN
Jaco N
1 reviews | Active since Feb 2015
21 May 2015, 07:58
Contract closure not done, now they strike!
On Tuesday requested my contract to be ended and number converted to prepaid so it can be ported. Task was not done and now they strike with no reply on the call center...Fell like getting out of all my MTN contracts with this type of service
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Replies (1)
MTN South Africa's replyOfficial
25 May 2015, 10:05Hello Jaco.Nortje@,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note a request for cancelation and conversion to prepaid has been sent to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note a request for cancelation and conversion to prepaid has been sent to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply25 May 2015, 10:05
Official
Hello Jaco.Nortje@,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note a request for cancelation and conversion to prepaid has been sent to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note a request for cancelation and conversion to prepaid has been sent to the relevant department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***