Contract Closed but still taking Debit orders off
<p>My contract has been closed for 2 months now and has been paid in fully. Yesterday I got a notification that R210.40 have been debited from my bank account. I have only had problems with MTN since Nashua Mobile gave all their contracts to them and this is definitely not the only ptoblem. I had enough of all the promises and issues they caused and never got resolved till this day. MTN cause a lot of trauma for me as well as financial problems this month. This business is a joke and all of the people I dealt with and well as their call center. I got breather in store like a ******** and was even refused to speak to the store manager in private.</p> <p> </p> <p>What disgusting service and taking my money and it's not theirs.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that your contract term date was on the 08/04/2017 so on the 01/04/2017 an invoice was finalised for R199.00 and when trying to debiting the amount on the 02/05/2017 it returned back as unpaid,please make a payment of R 221.80 to avoid been handed to legal.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that your contract term date was on the 08/04/2017 so on the 01/04/2017 an invoice was finalised for R199.00 and when trying to debiting the amount on the 02/05/2017 it returned back as unpaid,please make a payment of R 221.80 to avoid been handed to legal.
warm regards
mike
Complaints Management Team
Reference Number: ***2