kM
kabelo M
1 reviews | Active since Sept 2015
08 Sept 2015, 14:53
contract cant be closed
i am very frustrated n livid with how *********** MTN is. i have be struggling for over 3 months to get my contract closed as i have finished paying it and now it has been handed over.<br> <br> i want feedback ASAP, i want my contract to be closed and i was charged things i dont understand. i want to be called to get this issue sorted out ASAP because now i have been listed unfairly.<br> <br> MTN sucks i wonder if i will get a response because its not the 1st time im logging a HP and i swear my next move is the ombudmans
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Replies (1)
MTN South Africa's replyOfficial
09 Sept 2015, 15:04Hello mkabhaza26,
Thank you for your post.
We apologize for any inconvenience incurred.
Cell number *** has been removed from legal department, the balance for R 931.75 will be credited and the line has been moved to prepaid function.
Kind Regards,
Alice van der Merwe
***
Ref:
Thank you for your post.
We apologize for any inconvenience incurred.
Cell number *** has been removed from legal department, the balance for R 931.75 will be credited and the line has been moved to prepaid function.
Kind Regards,
Alice van der Merwe
***
Ref:
Best regards,
MTN South Africa's reply09 Sept 2015, 15:04
Official
Hello mkabhaza26,
Thank you for your post.
We apologize for any inconvenience incurred.
Cell number *** has been removed from legal department, the balance for R 931.75 will be credited and the line has been moved to prepaid function.
Kind Regards,
Alice van der Merwe
***
Ref:
Thank you for your post.
We apologize for any inconvenience incurred.
Cell number *** has been removed from legal department, the balance for R 931.75 will be credited and the line has been moved to prepaid function.
Kind Regards,
Alice van der Merwe
***
Ref:
Best regards,