1 reviews | Active since Sept 2018
Contract Cancelling Nightmare
After cancelling our one contract as per instruction from MTN, they keep taking money from my account and then tell me it is just the way it is. I can't wait to cancel my other contract with them in January as they are *****ing my money! They are the worst service provider ever, and I will never recommend them to any one!
Good day Daleen
Thank you bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please email me on *** so I can assist you further.
This account no: A*** is for cell number: *** and it listed under another name.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,
Good day Daleen
Thank you bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please email me on *** so I can assist you further.
This account no: A*** is for cell number: *** and it listed under another name.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,
Good day Daleen
Thank you for emailing me.
I called your dad, and i explained the debit order amounts.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,
Good day Daleen
Thank you for emailing me.
I called your dad, and i explained the debit order amounts.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,