Contract Cancellation Reaffirmation

Simply put MTN's strike has made them even more ***********. A company announcing a total FY revenue stream of R147bn, and yet they take just short of a month to reply to my email cancelling a contract!<br> <br> I first emailed MTN on 28 May 2015, and the response only came back on 20 June 2015! What this now means is that my contract will only be cancelled as of 20 July and not the intended end of June as my actions would have allowed, and this is purely due to MTN's inability to serve its customers. I had every intention of signing 2 new contracts with MTN, something I highly doubt I will now do.<br> <br> So perhaps in the response and confirmation of receipt of my notice of termination when the consultant said \I trust that the above mentioned is beneficial to you"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;543753;1360;17;2;0;0;0;0;2;NULL;NULL;NULL;15/06/22 7:36;15/06/22 5:55;Bad Service, Attitude, Rude, Bribe;7,90E+12;;***;My mom flew with my son from Lanseria to Cape Town on 8 June 2015, return 20 June 2015, <br> Confirmation Code: MPWMPC, leaving Lanseria they had no problems checking in, on her departure on 20 June 2015, when checking in, the teller/attendant tells her that she needs to pay R290 to have my son's surname changed, as on the system it was booked on my moms surname (Hendricks) and not as displayed on his birth certificate (Isaacs) and the teller kept on telling her that she needs to pay immediately because her flight is boarding already and that they are waiting for her, with this my mom called me to ask if i made the booking wrong cause she needs to pay R290, I told my mom to show the attendant her confirmation, with this my mom shows the attendant the confirmation so that she can see that the booking was done correctly and she tells my mom that she cant help her now she must go to another attendant/teller! is this how Mango treats paying customers????and guess what, on her going to another teller, it miraculousy displyed that my son is booked under Isaacs...so to me she wanted to pocket that R290 for herself. i want this matter looked into. Mango CT is a disgrace.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;805804;1213;14;2;0;1;0;0;2;NULL;NULL;NULL;15/06/22 7:52;15/06/22 6:01;Security Concern on Website and no Feedback.;;;***;Well to start off, there was an issue where I couldn't access my online account on their website. Speaking to the consultants, it was then found that all my details was linked to an unknown person's email address. Which to be frank annoyed and worried me. To cut this short, eventually my details were assigned to the correct email address, and all they could tell me was \sorry for the inconvenience\"". This entire matter was not simply an \""inconvenience\"". My details and personal information (ID"