Contract cancellation and closure
<p>I had contract with Mtn that ended on 20th September 2016,I called in to cancel and ask for the account to be closed as I was getting random calls on the number I didn't need it anymore.October I received a statement that I must pay a certain amount,which I called mtn call centre to query but I was told my account was handed to legal department and I was given reference that I'll be receiving a call but to this day NOTHING,whenever I call I get a new reference.I'm so fed up with this I'm even thinking of seeking legal assistance.How long does it take to CANCEL AND CLOSE MTN ACCOUNT.MTN please do your job same way you do when one takes up new contract.</p>
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly note that Hello peter will hide any numbers used, We cannot see the full ID number, please assist us with the MTN account number,
We have tried to call you more than 3 times on voice mail.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly note that Hello peter will hide any numbers used, We cannot see the full ID number, please assist us with the MTN account number,
We have tried to call you more than 3 times on voice mail.
Kind Regards,
Alice van der Merwe
Best regards,