Contract cancellation

<p>I sent an email on 7th Jan 2017 requesting to cancell my contract. It took 3 months for them to cancell the contract. A confirmation of cancellation of contract was sent on 30th March. And in April my account was still debitted. Now i am being told according to their systems the account is reflected on both prepaid and contract. So the contract department will still continue to devit money from me. Honestly i am very angry, becasue the amount of time its taking is non refundable and a waste of my time.</p>