mS
mercy S

1 reviews | Active since Aug 2015

05 Aug 2016, 12:04

contract cancellation

<p>i called mtn on the 20th of June to cancel the contract,and i was told that it will be cancelled,but when i called today to my suprice,the contract is not yet cancelled,i need answers,</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Aug 2016, 13:39
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that the matter has been escalated to the relevant functional unit for further assistance.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ: **********

Best regards,