CONTRACT CANCELLATION

Good day<br> <br> This message Is for you mtn who claims to be the best network provider, your service is pathetic and worse in the telecom industry, me and my husband we took contract cell phones 2 years back, and we cancelled them in November 2015 as they were going to expire in December we were advised to cancel a month before, we did it telephonically and even on emails, and their customer service consultant even confirmed this on the email that the contract is cancelled but January they put data and airtime and we called them they said it was technical error and my husband suppose to pay R294 for their mistakes and he paid it because our cellphones were blocked for communication, now they called my husband that he must pay another R294.00 what is this for, we are going to sue you as we have black and white communication from you that the contracts are cancelled communicated with Gugulethu Nhlapo <br> MTN Retentionsand yet you demand more money from us.if you don't sort this out you will receive a call from our lawyers, bunch of idiots.