NK
Nomfuneko K
1 reviews | Active since Oct 2015
08 Oct 2015, 10:05
Contract cancellation
Good Day,<br> <br> I have been trying to cancel my MTN contract for over a month but nobody from retentions department is responding to my request, I have settled my account already!!!<br> <br> How long does it take for MTN to attend to a customers request???<br> <br> regards,<br> Frustrated Customer!
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MTN South Africa's replyOfficial
10 Oct 2015, 14:34Hello nomfunekov,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
the query have been urgently escalated to retentions for the number to be migrated to prepaid.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
the query have been urgently escalated to retentions for the number to be migrated to prepaid.
warm regards
mike
MTN South Africa's reply10 Oct 2015, 14:34
Official
Hello nomfunekov,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
the query have been urgently escalated to retentions for the number to be migrated to prepaid.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
the query have been urgently escalated to retentions for the number to be migrated to prepaid.
warm regards
mike