Contract cancellation
Ish I really don't know what to say and to who now..I posted here on the 23rd feb pleading with mtn to cancel my contract .they responded saying they will get back to me which they never did.now they sent me another invoice telling me I should pay by the 6th march. I AM HIGHLY PREGNANT AND I DON'T NEED DIS KIND OF STRESS IN MY LIFE NOW.I DON'T KNOW WHAT IS IT THAT S PERSON MUST DO TO BE ASSISTED BY MTN...MY NUMBER IS ********** 607 PLEASE CALL ME BECAUSE YOUR CALL CENRER IS USELESS AND STOP APOLOGIZING HERE ON HELLOPETER WITHOUT TAKING ANY ACTIONS. MTN please cancel my contract as angry as I am I am begging you please.
Good day Primrose,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your line is currently reflecting as Prepaid. It is no longer on contract.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Primrose,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your line is currently reflecting as Prepaid. It is no longer on contract.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,