NE
Neil E
1 reviews | Active since Apr 2015
20 Apr 2015, 12:56
Contract cancellation
On the 31st March 2015 I sent and email to customer care giving my 30 days notice and requesting that my contract to be discontinued, to which I have never received a response. On the13th April 2015 I followed up with customer care to enquire whether they have received and acted upon my request
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Replies (1)
MTN South Africa's replyOfficial
04 May 2015, 14:38Hello Booyaa,
Thank you for using the Hello Peter website to connect with us. Apologies for the lapse in service.
According to our records, we have set the cancellation for the 13th May.
We look forward to improving on the service delivery going forward.
Warm regards,
Somayya
REQ:***
Thank you for using the Hello Peter website to connect with us. Apologies for the lapse in service.
According to our records, we have set the cancellation for the 13th May.
We look forward to improving on the service delivery going forward.
Warm regards,
Somayya
REQ:***
Best regards,
MTN South Africa's reply04 May 2015, 14:38
Official
Hello Booyaa,
Thank you for using the Hello Peter website to connect with us. Apologies for the lapse in service.
According to our records, we have set the cancellation for the 13th May.
We look forward to improving on the service delivery going forward.
Warm regards,
Somayya
REQ:***
Thank you for using the Hello Peter website to connect with us. Apologies for the lapse in service.
According to our records, we have set the cancellation for the 13th May.
We look forward to improving on the service delivery going forward.
Warm regards,
Somayya
REQ:***
Best regards,