1 reviews | Active since Sept 2014
CONTRACT CANCELED IN 2015 BUT STILL TAKING MY MONEY
<p>MTN SERVICE IS REALLY REALLY BAD.</p> <p>Im beyong frustrated as i cancelled my contract in Sept 2015 and all of a sudden the deducting over R2000 from my account for the past two months. when i call they say it has not been canceled and i will have to speak to retentions department. apparently they dont have a direct number and now 3 weeks later im still waiting.</p> <p> </p> <p>MTN SUCKS AND IS VERY UNPROFESSIONAL. CONATCT CETRE IS USELESS</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your contract cell number or your ID number in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your contract cell number or your ID number in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***