Contract Cancelation

On 10 June 2024 I was contacted by a 3rd party, Mobile Plus, to offer me an early upgrade. I initially accepted it and canceled it on the same day. In August and September 2024 my account was debited. The 3rd party advises that my contract was successfully reversed but yet I am being held liable for an agreement i lawfully terminated. MTN staff are sending me to numerous departments but no senior official is ever available to attend to my query. Pathetic service and *********** staff everywhere you go.