CONTRACT BY FORCE. PAYMENT BY FORCE. CUSTOMER HAS NO FREEDOM TO TERMINATE AN EXPIRED CONTRACT

My cellphone contract expired 10 August 2022. I gave proper written notice via email of my intention to cancel and to not renew my contract already on 2 July 2022, more than 30 days before the date of termination of the contract. Despite the many emails I sent and despite me going in person to Jakaranda-branch on 10 September and 8 October 2022, mtn still did not cancel the contract and debit-order against my bank account. I phoned their retentions department only to be cut off after 15 minutes of holding on. I phoned the manager at their Jakaranda-branch, Marilet Jansen on 12 and 13 October 2022. She did not respond up and until now. Just absolutely Pathetic. No service. No assistence. Just plain braindead. DO NOT SUPPORT MTN!!! JUST PLAIN *******!!! THE ONE-STAR RATING DOES NOT DO THEM JUSTICE!!! MINUS 5000!!!!!! LOOK AT YOUR CONSUMER TRUST-INDEX: 1.7 OUT OF 10!!!!!! THAT SAYS EVERYTHING!!!!