RJ
Roxanne J
1 reviews | Active since Sept 2015
01 Sept 2015, 12:43
Contract Billing
Hi,<br> <br> I have been trying to sort out billing for my contract with MTN for some time now and have had no luck whats so ever even the walk in center cant assist me and says I must call - I pay around R2500 a month and now I am paying almost R5000 a month on my bill which is impossible. Who do I contact or how can I get this sorted?
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MTN South Africa's replyOfficial
02 Sept 2015, 14:58Hello roxyjoubert14,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the has been a high usage data usage and the out of bundle rates have increased since from 01-05-2015.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the has been a high usage data usage and the out of bundle rates have increased since from 01-05-2015.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply02 Sept 2015, 14:58
Official
Hello roxyjoubert14,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the has been a high usage data usage and the out of bundle rates have increased since from 01-05-2015.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the has been a high usage data usage and the out of bundle rates have increased since from 01-05-2015.
Best regards
Mantoa
REQ:***
Best regards,