Contract available - product not avaialble

More than a week ago, I signed a contract for a Samsung Galaxy note 10.1 tablet (2014). I was told that this is a special order. My application was approved in an hour.<br> <br> Several follow ups and searching for this product all over Mtn shops, from Kolonade, Hatfield, Jakaranda, Queenswood, Wonderboom, Menlyn and Menlyn retail park - I received the same response . . . .<br> <br> This product is not currently available, everyone is waiting for stock from the warehouse. Coming from a quality and warehousing background, I understand restraints but surely, this can not take that long and there seems to be no clear communication with the shops. <br> <br> How long does one wait for this tablet?<br> Is it available?<br> If not, why is it advertised and a contract available? <br> How will this be fixed? <br> <br> I queried this online as well, there is no reply back. This is really bad service so far, it is only the beginning of the contract though. To think that I moved from my previous supplier due to bad service. You need to be clear with the outlets as they are facing us, YOUR customers. <br> <br> Can you please answer my questions so that I can decide if I want to proceed with this contract.