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weezmonty W

1 reviews | Active since May 2016

10 Mar 2017, 12:10

CONTRACT APPROVED IN JANUARY. SINCE THEN NOT A SINGLE FOLLOW UP CALL. STILL WAITING ON IPHONE 7S PLUS IN ROSE GOLD

<p>IN JANUARY 2017 I DEALT WITH MKWENA IN STORE AND GOT A CONTRACT APPROVED FOR AN IPHONE 7S PLUS IN ROSE GOLD FOR THE AMOUNT OF R 869.00 PER MONTH FOR 24 MONTHS. IT TOOK A WHILE AS IT IS ON OUR BUSINESS ACCOUNT.</p> <p> </p> <p>MKWENA ADVISED ME HE WOULD CALL ME THE FOLLOWING WEEK WHEN STOCK ARRIVED. SINCE JANUARY I HAVE NOT ONCE RECEIVED A PHONE CALL FROM THE STORE IN DAINFERN SQURE TO ADVISE ME AS TO WHAT IS HAPPENING.</p> <p> </p> <p>I HAVE POPPED INTO THE STORE 5 TIMES TO FOLLOW UP MY PHONE ARRIVAL. THE LAST TIME I SPOKE TO THE MANAGER AND HE ADVISED THAT THEY SHOULD GET STOCK THE FOLLOWING WEEK. THAT WAS IN FEBRUARY. </p> <p> </p> <p>IT IS DISGUSTING AND DISAPPOINTING THAT MTN DAINFERN SQUARE DON'T EVEN HAVE THE COURTESY TO KEEP THEIR CUSTOMERS INFORMED.</p> <p> </p> <p>I DON'T EVEN KNOW IF THERE IS A PROBLEM IN THAT THE 7S PLUS ROSE GOLD IS NO LONGER MANUFACTURED? </p>

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Replies (2)
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weezmonty W's update10 Apr 2017, 09:22
Reviewer Update

And still nothing...no feedback from MTN or the Regional Manager and now it's April and I still have no phone. This is absolutely disgusting Service!

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weezmonty W's update10 Apr 2017, 10:14
Reviewer Update

and still I wait for feedback after Alice's generic response above. 4 months phone on order and not one call or explanation from MTN!