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hello<br> <br> i had paid my account on the 25/02/2015 my fiance did how ever not put my cell number as a reference. i then contacted the call center after i received an sms from MTN saying that i have not paid. the call center agent Juliana Mongale who said i should email him the proof of reference. i emailed him and he did not respond to my email which was sent on the 12th of march. he only responded on the 16th of march after my line was closed stating that my proof of payment was not valid. he could have told me the day i sent to avoid my line from being closed. i have sent my proof of payment on the 20th of March, my line is still not activated. i can not get through to MTN as calls are always congested. i am very unhappy at the moment as i still can not get through to the call center.