1 reviews | Active since Jul 2015
To whom it may concern<br> <br> I had a fixed contract phone and a moderm 4 years ago, so when my contract was coming to an end I got a call from MTN wanting me to upgrade my phone, I declined the offer so we me into agrrement that the cell phone contract that I had I am not renewing but I will continue with the moderm, so since 2013 till now I was using the moderm and I was paying a fixed contract of R 149 pm, so to my surprise in April I got a bill saying I owe R1300, so I phoned MTN Customer services, they told me they will investigate the matter and come back to me. I kept on phoning to just check how far they were with investigations, I was told to have patients because most people are protesting so I thought after the salary increase strike come to an end I was going to get a call, and indeed I got a call sometime in May and the guy on the line was telling me to pay my bill because it was in arears and that it was owing R R3306.11, I almost fainted, I decided to go to MTN Centurion, I was assisted by a lady who checked my account, and she logged another call for me and she also suspended the sim card, to my suprise I still got a bill owing R3461.06, can someone please assist
Best regards,
Best regards,
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