Contract

On the 29 April 2015 sent and email and advice that after my airtime depletes my number should be converted to prepaid cos I wanna port to another network that seem to care bout their customers.The 19th May sent another one and even forwarded it to Danell Govender and reminded them of my wishes.There were other mails that followed after from me but to no avail.Tried dialing their 808 and chose option 0 but the phone just cuts off.Tried to dial it from a Telkom lin but also without any success.This was done before and in time but Mtn has not done anything and they continue billing me and take money via a debit order.<br> <br> Mtn enjoys taking money from customer's accounts but cannot refund even when the fault is theirs.They once overcharged me for a this same contract after it expired and when I brought this to their attention they refused to refund me despite showing them my term was 24 months.If I was the one owing them they would have me blacklisted.Extremely infair if you ask me