PS
PORTIA S

1 reviews | Active since Aug 2017

09 Aug 2017, 08:14

CONTRACT

<p>still waiting for sms that moving my number.to contract so that I can do sim swap</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Aug 2017, 18:09
Official

Thank you for your post.

We acknowledge the receipt of your complaint.

Kindly receive our sincere apologies for the inconvenience caused.

Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

regards

mike

Complaints Management Team
Reference Number: ***7

Best regards,