Contract
I have been calling the retentions team asking for a supervisor however Previous advised there are no managers please I want to cancel my contract my number is ********** 981
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MTN South Africa's replyOfficial
05 Dec 2017, 11:08Good day Phumzile.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have escalated the matter to our retentions supervisors.
You will be contacted shortly.
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,
MTN South Africa's reply05 Dec 2017, 11:08
Official
Good day Phumzile.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have escalated the matter to our retentions supervisors.
You will be contacted shortly.
Regards
Charelle Brockman
MTN Complaints Management Team.
Best regards,