Contract

Good day

I hope all is well.

I went to MTN @ Quagga Centre on the 11th of September to apply for a contact. I was approved but not for the correct amount. The agent requested for a limit/credit increase. He said that he will contact me when he had any feedback. After contacting him MYSELF, he told me that MTN requested a copy of my ID as the one they have are not sufficient. I sent him a clear copy of my ID on the 16th of September since then I did not receive any feedback from the agent? That is unacceptable. Even if the credit limit was declined he could have informed me. I need assistance ASAP please.