TC
Tenille C
1 reviews | Active since Sept 2015
03 Oct 2015, 16:23
Continued poor service
4 days MTN and I am still waiting on your specialist to call me to clear this up after as you had promised on hello peter. It would be treated a matter of urgency you said. Urgent means now, not later. 1000's of Rands in Data bills, I have excess Data at the end of each month and still being billed for Data! <br> Call centre agents are useless and your poor service and has moved towards pathetic service!
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Replies (1)
MTN South Africa's replyOfficial
05 Oct 2015, 10:46Hello Tenille Cupido,
Thank your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the request has been sent to the data validation department. they are aware to assist with the validation request and notify us that they have a backlog with the validations, your validation will only be done today.
Kind Regards,
Alice van der Merwe
***
Thank your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the request has been sent to the data validation department. they are aware to assist with the validation request and notify us that they have a backlog with the validations, your validation will only be done today.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply05 Oct 2015, 10:46
Official
Hello Tenille Cupido,
Thank your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the request has been sent to the data validation department. they are aware to assist with the validation request and notify us that they have a backlog with the validations, your validation will only be done today.
Kind Regards,
Alice van der Merwe
***
Thank your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the request has been sent to the data validation department. they are aware to assist with the validation request and notify us that they have a backlog with the validations, your validation will only be done today.
Kind Regards,
Alice van der Merwe
***
Best regards,