MM
Mkhuseli M
1 reviews | Active since Nov 2012
17 Aug 2015, 09:03
Continued Bad Service
MTN refuses to resolve my inquiry. I have tried to every means I have at my disposal to have them own up and resolve the issue I have had for 6 months.<br> No response at all from this company. So they actually do not have service at all. <br> I will have to ask the office of the consumer protector to intervene. This type of indifferent service tells me that they do not care about my business because it is just a drop in the ocean. What petulance from this so called PROUDLY SOUTH AFRICAN company. <br> <br>
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MTN South Africa's replyOfficial
03 Sept 2015, 08:37Hello Amakhushe,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our records indicate his matter has been dealt with and resolved accordingly as per reference number #***
Warm regards,
Willem
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our records indicate his matter has been dealt with and resolved accordingly as per reference number #***
Warm regards,
Willem
REQ:***
MTN South Africa's reply03 Sept 2015, 08:37
Official
Hello Amakhushe,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our records indicate his matter has been dealt with and resolved accordingly as per reference number #***
Warm regards,
Willem
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Our records indicate his matter has been dealt with and resolved accordingly as per reference number #***
Warm regards,
Willem
REQ:***