1 reviews | Active since Mar 2009

28 Jun 2016, 13:08

Continue to ***** data ...

<p>I have religiously watched our data usage since the 14th when I was allocated my 3Gigs and without a doubt MTN are *****ing my data. I will be cancelling this contract as soon asI can get to a store. I will actually rather deal with Cell C's poor signal and buy extra data from them - at least they are not *****ing from me. I wonder if MTN is affiliated to the ANC somehow - birds of a feather and all that.</p> <p>All the promises MTN have made to get back to me and try and get to the bottom of this problem are all just lies and false promises.</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply04 Jul 2016, 10:18
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Our 1555 department has contacted and assisted you on line. From our side we will send to you the URL report for the last 6 months that will reflect that your data has been used for Internet usage. The system reflect that your volume usage are huge.

This will be sent to you once pulled from the network.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,

's update04 Jul 2016, 10:44
Reviewer Update

Good day Alice - your system is WRONG but I will never convince you of that. Best thing for me to do is just walk away!