Continual incompetence from MTN

<p>I have complained previously on you forum about MTN and i was contacted once there after. I was incorrectly billed for 2 years as MTN disregarded the new contract and kept me on the previous contract. My contract expired a few days ago and suddenly today I receive a message from MTN that i was now transferred to the "new" package. Please note that I am out of the contract already. I had R3300 credit on my airtime and that was just taken away. I am corresponding wit a melissa van Jaarsveld at MTN who cant even answer my questions properly. I've struggled for two years to get a response from MTN but when they responded they also "stole" R3300 from me. I call it *****ing as the contract was paid monthly and I accumulated the credit on my airtime. MTN has no right to change my profile when I'm not even under contract with them. I think that I am entitled to lay a charge of theft agains MTN, which I will do should I not get a positive response from MTN today. I have NEVER dealt with such incompetence in my life!!! </p>