content subscription
I have been struggling for the past with content subscription for my mtn Number it seems like there is a spam connected to this number, I get atleast 5 subscribing messages from different sites and they take my airtime. I tried to unsubscribe but the subscription comes back the following day, I can no longer keep up as I have to do this every day and im now tired. I complaint many times to mtn to assist me with this but the issue keep continuing. I have never subscribed to any content with this number. i even wentt to WASP, they have helped with to unsubcribe sites that are assosciated with the but i have few spams that still coming through, and the worse bad part this number is a contract i can't changed.
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MTN South Africa's replyOfficial
22 Feb 2018, 16:46Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated your account and picked up that the content charges have been cancelled yesterday.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply22 Feb 2018, 16:46
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have evaluated your account and picked up that the content charges have been cancelled yesterday.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,