Content Charges still Appear

Reference A***<br> <br> On the 29th January 2016, I have logged a complaint via Hello Peter about \content charges\", that still appear on my monthly account. After I phoned, emailed and visited the local office in Beaufort West since 31 May 2015 to delete the \"content charges\". On the 2nd of Feb. 2016, MTN had rep****, to unsubscribe the \"content charges\". They told me to sms 'STOP\" to 30641. I did that on the 2nd of Feb around 18:00 the evening. On the 9th of Feb. 2016, I again wrote to MTN, telling them that I am very disappointed with this type of service. MTN responded on the 9th of Feb. 2016, and advised me that a escalation has been send to the billing division to assist with the request on the \"content charges\" and also that a call back will be made during the day. MTN never called me back and on the 16th of Feb. 2016, I received their new bill with the whole month \"content charges\" still being on the bill. I am now fed-up with MTN, with its bad service, and I hereby ask again to help me and remove the \"content charges\".<br> Thank you"