HR
Hein R
1 reviews | Active since Jan 2016
09 Feb 2016, 09:53
Content Charges on Account
Mtn had contacted me via email. Told me what was wrong. I am still disapponted, afrer 8 months of phone calls and emails, only now they told me what was wrong and how to correct it. I have done what was told.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Feb 2016, 10:51Hello HeindeR,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a escalation has been sent to billings division to assist with the request on content charges. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a escalation has been sent to billings division to assist with the request on content charges. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply09 Feb 2016, 10:51
Official
Hello HeindeR,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a escalation has been sent to billings division to assist with the request on content charges. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a escalation has been sent to billings division to assist with the request on content charges. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,