1 reviews | Active since Oct 2015
Content Charge
I received my billing for *** and saw a amount of R190.34. Aug 2015. July 2015 R57.00 . June 2015 R15.00 before vat , called enquiries was told that i subscribed to something, i know for a fact that i did not subscribe to anything and consultant advised me to put a stop to content charges but i have now checked my previous months and was also charged from June 2015. Have not received anything for September but as you can see it started small which i did not notice as my account is +- R2200.00 a month. This is my wifi number that is being charged. I use this for my emails mostly and documents. Please i would really appreciate it if you could look into this as i am very upset and dissappointed for being charged for something i did not receive. My account has been with MTN for many years, before it was on my personal name Shanaaz Camroodien transfered it onto the Company name four years ago. Account Number : A***. Please will you investigate and reply back to me urgently as this is really very concerning in a negative manner. Will appreciate your co-operation with regards to this. Please contact me back with results. Shanaaz Camroodien: ***
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway. In addition MTN requires that such WASP's be members of WASPA in an effort to bring about a self-regulatory measure.
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway. In addition MTN requires that such WASP's be members of WASPA in an effort to bring about a self-regulatory measure.
