SM
Sandile M
1 reviews | Active since Nov 2015
13 Nov 2015, 17:21
Contacting MTN is Nightmare
I have been calling your Legal Services for more than 5 days and still no way of getting to speak with anyone, I need to know the amount due on ***. I have also tried your twitter handle and still no response there, cant you have a chat agent on your website like Telkom does at least cause all yo listed contact numbers dnt work and now even Twitter is not responded to.
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Replies (1)
MTN South Africa's replyOfficial
17 Nov 2015, 09:52Hello sbmag,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Legal team for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Legal team for assistance.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply17 Nov 2015, 09:52
Official
Hello sbmag,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Legal team for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Legal team for assistance.
Regards
Nompumelelo
REQ:***
Best regards,