contactability

can someone from your CSS dept contact me 0.6.6.2.1.8.5.2.6.0, i want to pay my account, i have been trying the past 2 weeks to get a hold of them, i called line always busy, was asked by automated answer to leave a message with ID Number, did that 2 weeks ago still waiting, left multiple messages, sent emails, please contact me urgently as i would like to pay my account. my contract email address is keegan.p at tihsa .co .za, my number on contract is 0.8.1.0.8.7.3.5.9.0,

please get them to contact me urgently as i tried and they refused to return my calls or respond on my email.

thank you.