CB
Carla B
1 reviews | Active since Feb 2016
03 Feb 2016, 09:45
Contact details
I have an issue and need some information from MTN insurance. I have been trying to communicate with them for over a month with no joy.<br> Please can you assist with the contact details for someone who would be able to assist me in getting insurance contracts for my phones while at MTN insurance. Particularly during my last claim done in 2013.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Feb 2016, 10:27Hello CarlaB013,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply05 Feb 2016, 10:27
Official
Hello CarlaB013,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***