KN
Kathleen N
1 reviews | Active since May 2019
14 Jun 2019, 15:32
Contact approval delay
I app**** for a contract with MTN on Sunday. I was told approval is a day. A week has gone, what are the procedures, and the delay. No feedback. Who do i talk to?
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
18 Jun 2019, 09:05Good day Kathleen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Kindly provide us with your ID number so that we can assist you further with your query.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Kindly provide us with your ID number so that we can assist you further with your query.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply18 Jun 2019, 09:05
Official
Good day Kathleen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Kindly provide us with your ID number so that we can assist you further with your query.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Kindly provide us with your ID number so that we can assist you further with your query.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
KN
Kathleen N's updateReviewer Update
18 Jun 2019, 09:12Good day
Thank you for your response. My id is EN707703
Thank you for your response. My id is EN707703
KN
Kathleen N's update18 Jun 2019, 09:12
Reviewer Update
Good day
Thank you for your response. My id is EN707703
Thank you for your response. My id is EN707703
KN
Kathleen N's updateReviewer Update
21 Jun 2019, 11:38hi Ayanda
i responded to you and still you have not gotten back to me. I need concrete feedback please
i responded to you and still you have not gotten back to me. I need concrete feedback please
KN
Kathleen N's update21 Jun 2019, 11:38
Reviewer Update
hi Ayanda
i responded to you and still you have not gotten back to me. I need concrete feedback please
i responded to you and still you have not gotten back to me. I need concrete feedback please