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yaman.singh. yaman.singh.

1 reviews | Active since May 2016

20 Sept 2018, 15:41

Consultants from MTN lie to customers and offer false promisses

I upgraded my phone and experienced 6 problems with MTN during the process. I wrote to MTN last week Monday - the problem is still not resolved today. Consultants **** and assured me that the problem will be resolved by Monday (17 September). I am sick and tired of MTN. I want someone senior to contact me to discuss how MTN is going to compensate me for this inconvenience immediately.

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Replies (1)
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yaman.singh. yaman.singh.'s update27 Sept 2018, 14:17
Reviewer Update
With all due respect, I am not sure if you understand English. Please tell me where in this complaint of mine did I request for anyone to collect the items? What makes this worse is that you sent this response 6 days ago and no one has contacted me to assist me in any way at all. Who is the CEO of MTN? I need to speak to them directly because it seems like no one has the capacity to assist me.