CONSULTANT PROVIDED INCORECT PAYMENT DETAILS!!!

This service does'nt even deserve a rating cause your services is pathetic!!!!

I called customer care on 14.08.2023 in connection of my line that was suspended, at the time that the consultant told me telephonically the debit order reversed back i immediatly made a payment in full after the call was dropped and my line was connected untill i woke up yesterday and realised that my line have been suspended again. I got in touch with the consultants again and i was told that i used the incorrect reference number but note a SMS was forwarded to my fone on the 14.08.2023 with all details that i must make payments to. I have been up and down with this f*cking incompetend consultants but they really do not help much. Today my line is still suspended and I cannot do much as if this was my problem that they have provided the incorrect details. I am higly dissapointed cause i still have proof of payment and the sms details that was forwarded but yet my line cant be open. How long must i still wait for this pathethic servicec to reconnect my line??

Pathethic and incompetend!!!!