Consultant " NOT EVEN MTN HEAD OFFICE CAN HELP YOU WITH THIS"

I am still not winning. What makes it worse is my number was ported and because I have not received my sim or phone I now have NO NETWORK.

I have called and I have called. Your call centre doesn't answer and when they do they put me through to another number.

I went to your store in Woodmead, they told me to go to the Rivonia Office. I went to the Rivonia office and was helped by a lady who also said she also cant help me.

What I thought was shocking was the fact that she said " Not even MTN headoffice can help you with this". What an arrogant response. Your staff have treated me terribly. I am absolutely shocked.

First Complaint:

Terrible Experience Trying to Open an Account!! I wanted to open an account with MTN. I was approved and contacted to state my approval.

I was then contacted by a department that wanted to confirm my name. My name was spelt incorrectly and as a result delivery could not be set up as it had to be fixed first.

I have tried to contact MTN on the numbers provided. Each time I am told I need to be transferred. It takes forever to get through to the call centre and nobody seems to be able to assist.

I want to cancel my application as this has not been a pleasant experience.