1 reviews | Active since May 2016
Constant spam with no opt-out
<p>I have been recieving constant spam from MTN, even after opting out multiple times. The call centres are completely unhelpful, and even dialling their hidden opt out code does not work as the service returns an error. This activity is ******** under the consumer protection act. </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Marketing department to opt out your number.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Marketing department to opt out your number.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Looking forward to not recieving the daily ads. Please also investigate why the opt out process is failing.
Looking forward to not recieving the daily ads. Please also investigate why the opt out process is failing.